the text of your message and any other details you choose to fill in on the form (for example the type of building, consumption or PV output),
the website language and the page from which you sent the form.
Purpose and legal basis
Handling your enquiry and preparing an offer – steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
Further communication about your enquiry – our legitimate interest in answering your questions and offering you a solution (Art. 6(1)(f) GDPR).
Performing a contract, if we enter into one (Art. 6(1)(b) GDPR).
Giving us your data is voluntary. Without your name and contact details, however, we cannot reply to your enquiry.
How long we keep the data
We keep the data for as long as we need it to handle your enquiry and to communicate with you about business. If you object or ask us to erase the data, we will erase it unless the law requires us to keep it.
Who receives the data
We store the form data in Salesforce. Salesforce and the suppliers who help us run the website and the system process the data as our processors, under a contract and only on our instructions.
Salesforce may also process the data outside the European Union. Such transfers are protected by safeguards under Chapter V GDPR, for example the European Commission’s standard contractual clauses.
We do not sell the data and we do not use it for automated decision-making or profiling.
Your rights
the right of access (Art. 15 GDPR),
the right to rectification (Art. 16 GDPR),
the right to erasure (Art. 17 GDPR),
the right to restriction of processing (Art. 18 GDPR),
the right to data portability (Art. 20 GDPR),
the right to object to processing based on legitimate interest (Art. 21 GDPR).
You can exercise your rights by e-mail or by letter to the controller’s address. We will reply within one month at the latest.
Complaints
If you believe that we process your data unlawfully, you can lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, www.dataprotection.gov.sk.
Cookies
A separate page explains which cookies the website uses.
